---
description: >-
  Buy giftcards from over 2500 brands worldwide with any token of your choice,
  anywhere at anytime.
---

# Buy giftcard with crypto

### Which network does the giftcard service support?

We support BNB Smart Chain (BSC), Ethereum (ETH) and Polygon (MATIC) for now and plan on expanding to other networks soon.

For the complete & up-to-date list of supported tokens, kindly view in Fizen App.

### Which token can I use to buy giftcards?

At the moment, we support stable coin and some partner token as payment token and plan to support more tokens & networks soon.

For the complete & up-to-date list of supported tokens, kindly view in Fizen App.

* BNB, USDT, USDC and MSTR on BNB Smart Chain
* USDT on Ethereum

You can purchase gift cards with any token of choice using our Swap and Pay feature, as long as the token has DEX Liquidity pool.

### How to buy a single gift card?

1. Tap on My Giftcard from the sidebar or brands filtered by chosen country from Homepage
2. In Store tab, select a giftcard brand.
3. Choose gift card value
4. Tap Buy now
5. Choose the payment token & check your order again. You can purchase gift cards with any token of your choice using our Swap and Pay feature, as long as the token has DEX Liquidity pool
6. Confirm payment then your giftcard is ready to use.

<mark style="color:red;">Some giftcards will take longer to deliver because we have not yet received your payment on-chain or they are out of stock.</mark>

<mark style="color:red;">See</mark> [<mark style="color:red;">Why is there a delay in giftcard delivery?</mark>](#why-is-there-a-delay-in-giftcard-delivery)

### How to buy multiple gift cards?

1. Tap on My Giftcard from the sidebar or brands filtered by chosen country from Homepage
2. In Store tab, select a giftcard brand.
3. Choose gift card value and tap Add to cart
4. Tap Cart item and select items you want to purchase
5. Tap Check out
6. Choose the payment token & check your order again. You can purchase gift cards with any token of your choice using our Swap and Pay feature, as long as the token has DEX Liquidity pool
7. Confirm payment then your giftcard is ready to use.

### Why is there a delay in giftcard delivery?

There are two main reasons for delivery delay:

* Blockchain confirming: We have not yet receive your payment on-chain
* Out of stock

If your giftcard history status is Pending, please wait as delivery may take some time.

If your Vietnam gift card history status is Pending, you will be refunded within 2-3 working days.

If your giftcard history status is Success but your giftcard has not been delivered, please submit a request to [support@fizen.io](mailto:support@fizen.io).&#x20;

We do our best to process requests as quickly as possible, but when there are a high volume of requests, it can take up some time.

### Is there any limit on validity for gift cards?

Of course. Once you finish the purchase, you can see the expiry date on the gift card.

Gift cards that are about to expire will be highlighted in your gift card list.

### How do I check the value and validity of a giftcard?

1. Tap on My giftcard from the sidebar.
2. In My giftcard tab, search for the purchased giftcard that you wish to check.

### How to use a brand giftcard?

1. Tap on My giftcard from the sidebar.
2. In My giftcard tab, search for the purchased giftcard that you wish to check.
3. There you will see a QR code or a hyperlink to view the bar code or pin code.
4. Show the store information in Step 3 to apply the giftcard.
5. If the active giftcard cannot be used, please read How to Redeem and Terms & Conditions again for further instructions.

### Is the amount refunded if you haven’t used up all a giftcard value?

Some brand giftcards are valid for single time use only - which means, **the card expires immediately after first use**. Any amount which is not used in these single-use cards is lost.

We strongly recommend using the entire value of the gift card at once to avoid losing any unused value.
